Coaching Personalities // Part Eight // Chris and Deb

What happens when you have to coach managers?  We forget that there are some guys and gals who manage 5 or 8 or 20 managers.  What happens when we have to give them some instruction?  Up till now, the focus has been on the individual manager and now the direction is about a regional or […]

Managerial Ego // The Downside

If you read the last post, it was about wanting to be noticed when things are good.  What about when you are thinking (or saying) “Holy Crap”?  You see, when things are good, you strive to be noticed…to have your boss and your boss’s boss think you are the golden child.  But what if the […]

Managerial Ego // The Upside

Sometimes we just want to be noticed.  I get it.  I was a manager and I thought I had the best approach and answer (to most if not everything I faced) and I may have even smelled better than most.  Sorry.  That was odd.  My point being, we want validation.  Some more than others.  Some […]

Product Knowledge can kill a Sale

“Please, stop talking!”  If you have been a manager of any length of time, you know this moment.  You are watching the sales rep essentially talk themselves out of a sale because they are still trying to sell the product knowledge. “Here is the ump-teenth thing this widget has or does and I have twenty […]

Coaching Personalities // Part Seven // Lindsay and Tricia

How quickly do you like things to go?  In the morning, I move at rapid pace and by the afternoon…meh, not so much.  Therefore, I have different personal speed expectations.  What about you?  What about the speed of business…your business?  Or change? I believe, with mild exception, we all really like our people.  We like […]

Lost and Found

This past weekend has been pretty special.  It is a different kind of special.  Have you ever had a chance to celebrate?  I am having that kind of Monday.  If you have followed my blog, first off, thank you for your interest.  I appreciate it.  Second, if you have been plugged in recently, you know […]

Gifts

What a morning.  Good times.  I shared with others about an interesting topic.  What are your gifts?  What do you bring to the table?  What are you good at?  This can be tough.  I believe this is the ultimate question.  A classic question to establish meaning or worth or validation.  It is also tough because […]

A Latin Lesson

My dad had to take Latin in high school.  This was a requirement at that time.  Dead language, go figure.  So while I didn’t take Latin, I know a little.  For instance, i.e.  Yep, it is Latin for id est, or that is.  We see it often in documents or emails.  It usually follows a […]

Willingness to Recommend // Part One

So I am starting another series.  Yes, I will have this one with another one on coaching and oh yeah I have another management idea I had this morning at 5:00 a.m.  Yikes.  For this one, I am partnering with a great group of people.  There is an AT&T dealership I have been pretty blessed […]