Management Radar

Ever messed up, made a mistake or found yourself in a place of “oops”?  Of course you have.  We all have.  Now, what if it has been a series of mistakes or maybe even a perceived series of mistakes and now you are under a microscope, on a short leash  or on someone’s radar.  How […]

Checking Out

OK, so what if someone checks out?  Here is what I mean.  In an article in the Globe and Mail on 8 June of this year, author L.M. Sixel espouses “Keep employees engaged or they may ‘retire’ on the job.”  This author presents or presented a case that has been discussed in some way or […]

What If you are faced with a very bad day?

Everyone has a bad day.  Sometimes it can be a very bad day. Recently Aurora, CO had a very, very bad day.  You don’t plan for those kinds of days.  As a parent and as a human being, I cannot not say this, even though it has nothing to do with retail store management, this […]

It’s loud today

What is the loudest thing for you today? Is it traffic or your dog?  Is it your child?  Is it the fact a close friend is going through a tough time?  Is it that new standard your supervisor or owner is trying to work in after that manager training session?  Isn’t the day big enough […]